Shipping policy

1. Delivery Time :

All orders are dispatched within 1-2 working days.

US orders are shipped within the USA, and delivery time takes only about 2-4 days for delivery.

Please allow between 4 to 8 days for the delivery if you are from the UK, 5 to 12 days for the delivery if you are from Europe - Canada - Australia - and New Zealand, or 2 to 4 business days if you choose the priority delivery method. 

If more than 12 working days have passed please email us at support@carelust.com to review the status of your order.

Refunds will be handled through email if necessary.
The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of shipping, and the number of items ordered, and also, your order may be delivered in separate shipments. If there is any damage to the items that you ordered on delivery, you must contact us within 60 days from receipt of your order.

2. Order Tracking :
we will update your order with the tracking information once we send your parcel.

3. Damaged Items in Transport :
If there is any damage to the packaging on delivery, contact us immediately at https://www.carelust.com/pages/contact-us.

.4. Questions :
If you have any questions about the delivery and shipment or your order, please visit our FAQ page: https://www.carelust.com/pages/faqs Or contact us at https://www.carelust.com/pages/contact-us.